Shipping

 

Fast Australia Wide Shipping

We’ve partnered with some of the best delivery service provides to get your gear to you as soon as possible at the best low rates. Look out for shipping options and rates at the Checkout page. 

Our Shipping Calculator will generate the best rate for your postcode. Choose the lowest rate and we’ll get shipping. Depending on the order the items will be dispatched in individual cartons or palletized to ensure safe transition. We will contact you if arrangements are to made for a pallet delivery. Our courier partners do not deliver to PO Boxes

Metro Melbourne

Our team is committed to dispatch all orders received before 12pm on the same day. This way we guarantee same day delivery within Metro Melbourne and sooner delivery period for interstate deliveries.

Interstate

Delivery times vary from state to state. We’ve provided you with an estimated time of delivery for each state above. Upon dispatch from our warehouse, we will send you an email with the tracking details for your order. Notice your items are taking longer than expected? Contact us at support@rugrigfitness.com.au and our team will assist you with chasing up the items for you.

Depot Pickups

Our courier partners also offer pickup of items at the closest depot to you. Get in touch with up at support@rugrigfitness.com.au if you’d be interest to find out more about this option.

Pick Up

We’re located at Mount Waverly VIC. To arrange pick up from our warehouse simply select the ‘Pick Up’ Option at checkout. Our team will get in touch with you to schedule a pickup time that works for you.

Change of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

For all customer service enquiries, please email us at support@rugrigfitness.com.au

 

TEAM RUG & RIG